Administration and Order Fulfilment assistant

We seek to appoint an administration and order fulfilment assistant to provide administrative support in the GB Support Centre and assist with GB Trading order fulfilment.

Job summary
Objective of the role
The post holder will be responsible for enabling GB Ministries to fulfil its vision and mission goals by:

• Providing administrative support in the GB Support Centre


• Assisting with GB Trading order fulfilment

Key aspects of this role will be:

• Supporting GB Trading with order fulfilment

General office administration

• Processing incoming and outgoing post


• Responding to telephone enquiries, redirecting to the appropriate staff members


• Supporting and attending GB conferences and other events as agreed


• Issuing letters of thanks for donations

Administration of GB volunteer records

• Registering new volunteers and regularly updating our GB database


• Processing DBS (Disclosure and Barring Service) checks and issuing reminders


• Registering and updating training records


• Issuing long service and special awards


• Issuing letters of thanks to retiring volunteers


• Providing assistance with the annual census

General support to GB volunteers & churches

• Monitoring and responding to enquiries in central email inbox


• Providing support to volunteers in the use of GB Manager


• Providing support to volunteers to complete required documentation


• Providing support to affiliated churches to complete required documentation

Order fulfilment

• Taking of GB Trading orders and redirecting to the appropriate staff members


• Picking and packing of GB Trading orders


• Using Xero or other financing software to aid with the fulfilment of orders

All members of the GBM staff team are expected to work together on team tasks and to support one another in busy periods for the sake of the aims of our mission. Some evening and weekend working will be required.