Duty Manager (Nights) - Birmingham Airport

As Duty Manager, you will be required to work with Customer airlines to ensure service level agreements are met and maintained to a high standard. You will manage staff members on aircraft cleaning inspections along with identifying training needs and conducting staff assessments.,

• Combine experience, intuition and strategic thinking to make considered judgements about the overall impact on the business and people, including of potential threats and risks.


• Ensure tasks are performed in accordance with Company and Airline specific procedures and policies.


• Maximize company revenue on a daily/nightly basis.


• Ensure health & safety and company policies are continuously monitored and enforced.


• The on-time delivery of all nightly aircraft services within the designated time and to the required standard and satisfaction of the customer.


• Management of all associated paperwork in line with regulatory requirements and company procedures.


• Assisting with aircraft appearance duties where required


• Reviews operational reports and resolves problems to ensure minimum costs and prevent flight or delivery delays.


• Inspects equipment to ensure specific operational and safety performance.


• Required to attend the mandatory training imposed by the Company and Airlines as per job role.


• Be proactive and enthusiastic to lead by example.


• Maintain an impartial and professional attitude towards every member of staff


• Other duties as assigned.
  
  A degree of flexibility to support the operation during our busy periods is a must in this role. Candidates must hold a full manual driving licence and be able to pass a criminal record check., Previous Management experience


• Ability to work under pressure and adapt quickly to suit client needs


• Good attention to detail


• Previous aircraft cleaning experience would be highly beneficial


• Valid Passport/Photo ID and right to work in the UK


• 5 years' check-able work history


• Clean Disclosure/ Criminal Record Check


• Must be willing to undergo relevant training as required
  
  Pulled from the full job description


• Employee discount


• Referral programme


• Sick pay


 

Full job description

This role follows a 4on 4off working shift pattern

Working hours: 6pm - 6am

Why Up and Away?

We are renowned in the aviation industry for our high standards, and we passionately believe helping colleagues achieve a good work/life balance is key to their happiness in the workplace.

The tailored training and support our new starters and existing colleagues receive is second to none and we have a range of other benefits available to our team including:

• Access to our Employee Assistance Programme - 24/7 wellbeing support;


• Sick Pay;


• Recognition Schemes;


• Referral Bonus;


• Employee Airport Discounts


• Paid Car Parking;


• Quality Uniform and Equipment;


• Enhanced Overtime Rate


• ...and much more!