Fibre Installation Engineer

As part of continued growth Wessex Internet is seeking an experienced Network Engineer to join our team of installing wireless and fibre customers across our network. As part of our service delivery team you will be one of the end point to the customers journey by connecting them to our network and ensuring they are receiving the speed they are paying for.

Responsibilities

Your responsibilities will include but are not limited to:

• Installing full fibre internet connections to both residential and business properties


• Diagnose and restore service issues to maintain customer connections


• Carry out emergency and scheduled maintenance across the Wessex Internet network


• Work as part of an engineering team providing assistance and resource for the maintenance of the ISP services


• Provide 'out of hours' cover on a rota basis during evenings and weekends


• Working at height to install equipment on masts and customer houses


• Working as an individual and as part of a team to achieve company targets and KPI's


• Adherence with Health & Safety legislation
  
  Great communication and customer service skills


• Extensive knowledge of the telecoms industry, ideally with installation experience


• Takes a proactive approach to problem solving in a team environment


• Honesty and reliability


• The ability to work on your own initiative with strong self-organisational skills


• A strong willingness to learn new skills and adapt to evolving processes


• Be confident working at height and ideally have received certified training


• Must hold a full UK driving licence for at least 12 months
  
  About Wessex Internet


Wessex Internet, a dynamic and rapidly expanding Internet Provider in the South West and revolutionising full fibre broadband deployment in rural areas. Committed to delivering lightning-fast broadband to thousands in the countryside, we design, build, and manage our own cutting-edge FTTP network. We are delighted to be expanding our Network to over 10,000 homes in the New Forest with connections set for early 2024.

Recipient of multiple awards, including Overall Fibre Provider of The Year 2023, Wessex Internet has doubled in size over the last 18 months. Despite our rapid growth, we prioritize maintaining excellent customer service and invest in staff development. Our commitment to creating a great workplace earned us a finalist spot in the 2023 UK Fibre Awards for the Best Company to Work for.

As part of our vision to enhance the broadband experience, we are actively recruiting individuals to join our innovative team. Wessex Internet fosters a collaborative environment where each contribution is valued, providing ample opportunities for personal and professional growth. If you're passionate about transforming the broadband landscape and being part of an award-winning company at the forefront of the industry, Wessex Internet is the place for you! Join us in this exciting time as we continue to shape the future of internet provision., Find out what it's really like to work at Wessex Internet from some of our team by visiting https://www.wessexinternet.com/careers/ and watch our short video https://youtu.be/5U1j7GzB3Cc


• 25 Days of annual leave


• The option to buy or sell an additional 5 days holiday


• Enhanced Family Pay


• Private Medical Insurance


• Life Assurance


• Income Protection


• Cycle to Work Scheme


• Tech Scheme


• Opportunities to progress your career - we're a young, fast-growing business that is proud of our team of homegrown specialists. Whether you want to step up to lead a team, or expand your skills in a new area, we'll help you reach your potential


• Free breakfast - including fruit, snacks, teas & coffees available throughout the day


• Regular social events


• Free onsite parking


• 75% discount to Wessex Internet package