Homelessness Support Worker - Part time

Maintaining communication with other support staff to ensure support plans are up to date and followed through

-Providing daily support to tenants either via telephone or in person

-Managing your diary to ensure you meet all tenant needs and all business needs where possible

-Supporting tenants with benefits claims, housing applications, and general health and wellbeing

-Signposting tenants to external support services and working alongside those services to ensure all support needs are addressed

-Travelling between residential properties to meet with tenants

-Documenting interactions with tenants

-Occasional room and welfare checks

-Regular checks of the building, including fire checks, health and safety checks

-Working alongside external agencies where necessary to ensure tenants are receiving the best quality of service

Driving Licence Preferred

Previous Experience:

3 Years Support Environment/Social Care

3 Years Social Housing Experience

DBS Required with full disclosure

We offer high quality housing based support to individuals who have previously identified as homeless or at risk of homelessness, working alongside them and external agencies to work towards realistic goals using support plans. We aim to promote positive changes and assist with tenant movement from shared supported accommodation onto independent living. We offer support with benefits, education, health and employment.

The successful candidate will have experience of working with vulnerable people, with an understanding of the issues that those at risk of homelessness may face. They will have good written and verbal communication skills and a commitment to providing a quality service, maintaining professional boundaries and a commitment to equal opportunities.

We are looking for someone who can take control of their own work, manage their own diary and report back to management regularly. This person will need to be confident in their ability, focused on end goals and be able to multi-manage several individuals with varied support needs.