Insurance Claims Handler

Have you ever worked on an Insurance claims team and would like to take on a new challenge? We have an exciting opportunity for you in our 3rd Party claims team in Finance.

We look forward to welcoming a talented and motivated individual to join our team and make a difference!

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

As a Claims Handler, you will play a crucial role in our team by managing claims processes efficiently and effectively. You will be responsible for assessing, investigating, and resolving claims promptly while maintaining the highest standards of customer service.

Where you fit in:

As our Claims Handler you will:

• Evaluate and process claims in accordance with company policies and procedures.



• Conduct thorough investigations to determine the validity and extent of claims.


• Communicate with claimants, clients, and other relevant parties to gather necessary information.


• Negotiate settlements and handle disputes professionally and tactfully.


• Maintain accurate records and documentation of claims activities.


• Collaborate with other team members and departments to ensure timely resolution of claims., Although our assets are operational 24 hours a day, 365 days a year the company is committed to support flexible work patterns and job share options, where possible, to give you more control over your time and responsibilities. Whether you have child-care responsibilities or are looking for the ideal work-life balance our flexible options can offer work patterns that suit your needs.
  
  Previous experience in claims handling or a related field.


• Strong analytical and problem-solving skills.


• Excellent communication and interpersonal skills.


• Ability to work independently and as part of a team.


• Attention to detail and accuracy.


• Proficiency in relevant computer applications and software.


• Experience of working with Figtree system, Ice, Sap and Odyssey


• Be able to work under pressure
  
  Western House562 Halifax Rd, Bradford, Hybrid work

£27,720 - £34,427 a year - Full-time, Salary & Benefits(5a): £27,720 - £34,427 per annum dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays plus a wellness day and development opportunities in line with the Claims Handler progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more!