Kia Vehicle Parts Advisor Apprenticeship - Leeds SKILLNET LIMITED

This is an exciting opportunity for a customer service apprentice to be working alongside fully qualified advisors within a Ford dealership. Duties will include assisting customers, complaints handling, communication, and more.
Sign in to apply, As this apprenticeship role offers a varied workload the Apprentice will develop skills in a number of areas.

Duties may include:

• Sourcing and stocking vehicle parts


• Communication


• Dealing with customer queries


• How to currently handle complaints


• Procedures


• Assisting customers
  
  Apprenticeship standard L3 (Customer Service Specialist)


• An industry recognised standard qualification


• Functional skills in English and maths if needed, GCSE or equivalent Math's & English (Grade C or Level 4) Desired
  
  Whether you're a private motorist or a company car driver, you'll find new Kia offers and constantly changing stock of Kia Approved used cars. As a Kia approved retailer, we also offer a full aftersales service including servicing, repair, warranty, parts and accessories. You can book your service or MOT here and find our latest Kia offers. Whatever you expect or think you know about Kia, we go one step further. It proves our fixation with quality - it explains why so many people chose our cars and why we keep growing all over the world. Plus, with our state-of-the-art European factory, the future is brighter than ever for Kia..
  
  You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:


• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience