Operations Co-ordinator

NHCT is seeking an Operations Co-ordinator to support the work of the Head of Operations, Conservation and Heritage and take a key role in supporting delivery of the Trust's strategic aims. We are looking for a highly organised individual with excellent inter-personal skills who has the capacity to work autonomously and drive their own projects, as well as work very effectively as part of a small team. The work of the Trust is varied and demanding, the post holder will need to be able to plan, to manage long-term goals, as well as respond to unexpected events as they occur.

The Operations Co-ordinator is an officer of Norwich Historic Churches Trust and reports to the Head of Operations, Conservation and Heritage and is responsible to the Trust's Board of Trustees. Norwich Historic Churches Trust (NHCT) is a Charitable Trust which was created in 1973 to care for, and find new uses for redundant, historically important churches in Norwich. Our main role is to conserve and carry out repairs, which we do using rental income and grants.

An interest in medieval church architecture and specialist heritage skills and knowledge are not required for this role., Overseeing the day-to-day operations of the Trust; making decisions in line with agreed objectives.

Providing administrative support for the Trusts tenancies including the creation of new leases and management of existing leases.

Supporting efficient communication with the Board of Trustees and ensuring they maintain an appropriate level of oversight and have what they need to make informed decisions.

Administering the meetings of the Board of Trustees and other sub-committees; taking minutes, producing and collating reports, and following up on agreed actions.

Reporting to the Board of Trustees and attending all committee meetings.

Reviewing the constitution, risk register and other policies/documents to ensure they remain relevant and up to date; presenting them to Trustees as required.

Organising the annual election/appointment of trustees and trustee-officer positions.

Providing office management; ordering supplies and liaising with providers to ensure cost-efficient services.

Re-imagining NHCT's volunteer offer, identifying and facilitating opportunities for volunteering to engage with as broad an audience as possible.

Supporting the ambition to raise the profile of NHCT within the local community, funding bodies, the wider heritage sector and local agencies championing our heritage assets and community value.

Leading the Trust's participation in Heritage Open Days.

Representing the Trust at sector meetings; maintaining relationships with relevant organisations.

Promoting the Trust through the website, social media and its newsletter.

Supporting fundraising from a range of sources including local trusts, Historic England.

Supporting the Head of Operations, Conservation and Heritage in the letting/re-use of our churches; liaising with relevant bodies in the preparation of leases and legal documents.

Supporting the delivery of grant-funded projects and planned conservation repairs through administration, fundraising and project management support.

Maintaining records on each church.

Liaising with Norwich City Council and other agencies on matters relating to head leases, planning and the maintenance of churchyards.

To promote the Trust's aims and activities and oversee its day to day running, along with delivering targets and priorities for the future strategic direction, as agreed by the Trustees.

To carry out any other reasonable duties as requested.

The ability to work successfully with a wide range of stakeholders, to negotiate and work collaboratively according to set priorities and deliver objectives.

- Experience of supporting projects with an ability to coordinate multiple strands of associated work simultaneously.

- The ability to manage and co-ordinate a range of organisational and developmental activities within a small team.

- Self-motivated with the capacity to operate independently with minimal supervision.

- A positive and flexible approach with a willingness to get involved in a range of tasks depending on the needs of the organisation.

- Proven administrative skills including the ability to keep accurate records, organise and minute meetings, write reports and follow-up on actions.

- Excellent written and verbal communication skills.

- A commitment to understanding and upholding the principles of health and safety.

- The ability to understand financial information and commercial processes and to contribute to budget planning.

- A keenness to undertake training and professional development.

Desirable

- An understanding of promoting activities through websites, newsletters and social media.

- An understanding of the Heritage and Charity sectors, their key players (including heritage organisations), funding, governance and working with Trustees.

- An understanding of and demonstrable interest in the work of the Trust and its role in caring for historic buildings.,

• Customer service: 1 year (preferred)


• Administrative experience: 1 year (preferred)
  
  £28,000 a year - Permanent, Part-time, Pulled from the full job description


• Additional leave


• Company pension


• Free parking


• On-site parking, The post is advertised on a permanent part time (0.8) basis with a starting salary of £28k (pro-rata)., Additional leave


• Company pension


• Free parking


• On-site parking


Schedule:

• Monday to Friday