PERSONAL ASSISTANT / LEGAL SECRETARY - CRIME

Our criminal law team are looking for an experienced personal assistant to join the team. You will assist the solicitors and the team with managing their caseload and clients, ensuring files are kept tidy and organised and that we are delivering the best standard of client care at all times.

Day to day your tasks will involve typing, diarising appointments, organising and keeping on top of court diaries and police station attendances, billing, dealing with post, liaising with third parties and responding to any client enquiries.

It is a fast paced environment in which things can change at short notice so efficiency, flexibility, responsiveness and attention to detail are essential.

We reward performance, provide a supportive working environment, and positively encourage every individual's contribution to the firm.

Reports to: Practice Manager & Head of Department

Role:

To provide daily support to solicitors in managing their files and clients

To uphold exceptional standards of quality and client care

Key Activities & Responsibilities:

Case Management & Client Care

• Word processing/typing and associated procedures (e.g. photocopying/scanning) on behalf of any of the firm's fee earners


• Sorting incoming post on a daily basis, including allocation to the appropriate files for consideration by fee-earners.


• Telephone and personal contact with clients and third parties e.g. courts, counsel progressing matters where possible without giving legal advice


• Making and accurately diarising appointments including making room/Teams bookings.


• Managing court diaries and police station attendances day to day


• Filing (mostly electronically but also paper in certain circumstances) ensuring that files are up to date, labelled correctly, in chronological order and easily accessible at all times.


• Assistance and support to fee-earners in time recording and billing.


• Preparing documentation bundles and use of e-bundling software (where appropriate) including use of PDF docs


Compliance

• To follow all policies and procedures contained within the Office Manual


• To act in accordance with the regulations of the Solicitors Regulation Authority, and all other relevant bodies


• To provide assistance to fee-earners in ensuring files meet relevant standards and comply with regulations Teamwork


• Work as a team player with all staff


• To assist and work appropriately and considerately with fee earners and support staff


• To attend and participate in any meetings of the department or the firm when required
  
  Maintain a good knowledge and understanding of office equipment and IT systems with a proactive approach to the introduction of new systems


• Maintain knowledge and skills in relevant practice area(s) The duties and responsibilities in this job description are not exhaustive and are subject to change in accordance with the needs of the firm.
  
  From £22,000 a year - Permanent, Full-time