Property Consultant

We're looking for a hardworking, driven and passionate candidate to join our team as we continue our growth in 2024, helping our owners to maintain their high quality properties, and to ensure our guests receive the very best customer service whilst staying with us.

This is a fantastic opportunity to join one of the fastest growing holiday management companies in the UK.

Reporting to the Sales Director you will be an ambitious and energetic individual who will help the business to expand its clientele and be the ambassador for Host & Stay and its brands. You will be front of the company and will have the dedication to create and apply an effective sales strategy. The goal of the Property Consultant is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

The Property Consultant helps the business obtain better brand recognition and financial growth. You will coordinate with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins.

The Property Consultant is often the first point of contact a new potential client will have with our company when they are seeking information about what we offer. You will need to build long-standing and successful relationships with clients and have a clear, decisive way of communicating to adapt solutions for different needs on behalf of the clients ensuring our existing owners receive a market leading service to maximise retention.

This is a hybrid role, and the successful candidate will work mainly from home and ideally reside locally to the area they will be responsible for.

And Day to Day? …….. You will be responsible for:

Owner and Property Recruitment

• In line with the portfolio and recruitment plan, recruit new owners and properties by optimising the conversion of head office leads and the generation of self-sourced leads.


• Passionately sell the brand and business negotiating the best commercial terms with property owners in line with company guidelines.


• Maximise the commercial 'opt ins' with new and existing property owners, improving property margin and commercial success of each property.


• Promote the benefits of the dynamic pricing model and provide accurate pricing data.


• Promote our property management offering where it is featured to increase penetration across the portfolio.


• Work collaboratively with colleagues in our offices to ensure all leads and sales opportunities are maximised.


Owner Retention

• Build long-term relationships with new and existing customers ensuring every touchpoint delivers a market leading experience and leads to retention.


• Carry out owner business review meetings and quality assessments in line with company guidelines and timescales ensuring both the owner and business have the information required to maximise the commercial opportunity.


• Area and Business Development


• Design and implement a series of engaging & market leading tactical in-resort/territory promotional campaigns, network smartly and intensively undertaking any necessary recruitment activity.


• Establish a strong presence in the estate agent and rural community as the face of Host & Stay to be the go to holiday rental agency of choice.
  
  Strong negotiation and influencing skills.


• Passionate about sales and customer service.


• An efficient communicator with a professional and customer orientated approach.


• Confident to challenge and approach conversations in the right manner.


• Ability to build rapport and build relationships with customers and stakeholders.


• Excels at multi-tasking, is organised, and has good time management.


• Good commercial and business awareness.


• Strong analytical skills to evaluate data and to make recommendations.


• Proven working experience as a business development manager, sales executive, or a relevant role.


• Proven sales track record.


• Market knowledge.


• Being a self-starter is a must.


• Be able to work remotely.


• Full driving license (if you have a disability, we will explore reasonable adjustments with you).
  
  Host & Stay is based in Saltburn-by-the-sea and provides full-service holiday home property management to over 1000 properties across the UK. Host & Stay was born from a love and passion for property, and a desire to lead the change in an age-old industry.


Our vision is simple, to help property owners maximise their income, maximise their returns, and reduce their fees and their hassle. We're on a mission to make the UK one of the most popular, guest centric holiday destinations in the world - but not at the expense of holiday homeowners paying high management fees and seeing very little, if any return on their investments. We want our customers and communities to succeed and thrive.

We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do.

Pulled from the full job description

• Company events


• Employee discount


• Health & wellbeing programme, Starting salary will be in line with experience and skill set, with base rate starting from £28,000, with the potential earnings of £75k with the bonus structure.



• Bonus


• Company Events


• Wellness programme


• Employee Discount


• Car Allowance


Who is Host & Stay?