Receptionist / Office Assistant

Forest Homecare is looking to recruit an Office Support to join our team in Sible Hedingham.

The role will include:

· This position is based at our head office front desk welcoming visitors and staff to the premises and dealing efficiently and effectively with all telephone enquiries

· Dealing with a high volume all incoming telephone calls and transferring calls

· Maintaining spreadsheets of delivery of support plans

· Scanning documents and filing them electronically

· Providing administrative support to Branch Manager

· Providing support with company vehicles such as tax, MOT, servicing, repairs, weekly checks for cleanliness

· You will be an experienced office worker with excellent IT skills, proficient in Outlook Email, Word and Excel.

· You will have excellent communication and written skills

· You will be able to deal sensitively and effectively with calls from service users or their representatives, health and social care professionals and other organisations and forward sometimes complex/urgent messages

What we can offer you:

• 28 days annual leave per annum including bank holidays.


• Contributory pension scheme


• Free DBS Check (if required)


• Employee Referral Scheme paying up to £500 per successful referral


• Support & encouragement to progress and reach your full potential within your chosen career.


Forest Homecare is positive about inclusion and welcomes applications from individuals who can meet the requirements of the job position and may wish to request flexible working or reasonable adjustments to support them., Job Types: Full-time, Permanent

Pay: £11.46-£12.00 per hour

Expected hours: 37.5 per week

Benefits:

• Additional leave


• Bereavement leave


• Casual dress


• Company events


• Company pension


• Employee discount


• On-site parking


• Referral programme


• Sick pay


• Store discount


Schedule:

• 8 hour shift


• Day shift


• Monday to Friday


Supplemental pay types:

• Bonus scheme


• Performance bonus


• Yearly bonus


Licence/Certification:

• Driving Licence (preferred)