Retail Sales Consultant

Our current opening hours are 9.30 - 4.30 and we are closed on Wednesdays and Sundays (with exceptions in December or for special events).

Although retail jewellery experience is definitely preferred, it is not essential.

On-the-job training is provided, including to an industry recognised standard.
If not already completed in previous employment, the successful applicant would be enrolled on the National Association of Jewellers JET1 / JET2, a 6 / 12 month remote learning course, that involves completing online modules such as Hallmarking, Customer Care & Gemstones., with JET2 concluding with an external exam and diploma.

The role details include, but are not limited to:

Greeting and serving customers to assist them in choosing suitable jewellery, watches and gifts, which will involve verbally connecting with all prospective customers.

Booking in repairs, which includes detailing existing damage to items.

Examining and booking out repairs to be taken / sent to our repair specialists.

Once trained and familiar with the role, the candidate must be prepared to deliver and collect repairs from our external repairers once a week, so a car and driving license would be required.

Frequent cleaning of stock jewellery, watches, and the working environment.

Basic repairs, fitting new watch batteries and straps, as well as altering stock and customers watch bracelets.

A good telephone manner is essential to answer any phone enquiries.

Basic computer knowledge and confidence is essential.

Ashby Jewellers are a small family run business. We are professional and customer-centric and our goal is to provide our local community with sales and after sales service in all jewellery related matters, backed by three generations of experience and knowledge.

£9 - £13 an hour - Permanent, Part-time, Pulled from the full job description

• Employee discount, We are looking for someone to join our friendly team on a permanent basis, to work a minimum of 3 full days each week, which will definitely include Tuesdays and Saturdays., Job Types: Part-time, Permanent


Pay: £9.00-£13.00 per hour

Expected hours: 18 - 26 per week

Benefits:

• Employee discount


Schedule:

• Day shift