Sales Executive

The key responsibilities you could be looking after include:

• Proactively renew existing policies in line with their renewal dates.


• Responsible for making high volumes of outbound calls.


• Increase customer loyalty


• Find creative solutions to problems


• Answer telephone calls from potential customers who have been solicited through advertisements


• Understand compliance and consequences


• Providing excellent and friendly customer service


• Maintain the relevant diary systems to ensure and manage customer contact times


• Record names, addresses, purchases, and reactions of prospects contacted


• Adjust sales scripts to better target the needs and interests of customers


• Provide additional support and day to day account management to allocated customers


• Ensure product explanation is accurate


• Liaise with other departments to resolve customer queries and assist with retention of business


• Other reasonable duties as required., Are you ready to be part of an innovative company that's transforming the automotive industry? At AutoProtect Group, we are dedicated to providing products, platforms, and services that empower vehicle retailers, manufacturers, finance lenders, and brokers. Our solutions simplify operations and boost profitability, while our award-winning customer service ensures a smooth experience for users.


Our diverse business includes four key branches:

• AutoProtect: Recognised for its outstanding warranties and value-added insurance products.


• Shine!: Our expert, BSI Kitemarke and carbon neutral mobile vehicle repair network.


• DealTrak: A cutting-edge software platform connecting automotive finance providers with their customers.


• iComply: Specialised compliance consultancy serving the automotive sector.


We offer our products directly to consumers through online sales channels, ensuring affordability and accessibility. With an agile, efficient team, we're well-positioned to respond to market demands and introduce new products when the time is right. Our mission is to sustain our impressive growth for years to come, and we invite you to be a part of our journey.


• Comfortable conversing with happy, unaware and disgruntled customers.


• Ability to self-manage/motivate.


• Attention to detail.


• Receive feedback in a positive manner and demonstrate positive attitude at all times.


• Champion outstanding performance.


• Ability to multi-task, work under time and completion deadlines.


• Good understanding of voice/soft skill.


• Demonstrable track record of sales target over-achievement in B2C sales.


Personal attributes

• A confident self-starter.


• Able to build effective relationships, positively influencing colleagues and clients to become a 'trusted advisor' and valued team member.


• An excellent communicator.


• Drive and determination to achieve goals


• Hardworking and professional


Essential Knowledge and Experience

Essential:

• Telephone etiquette


• Excellent communication skills


• Comfortable in a contact/call centre environment


Preferred:

• Experience in a FCA regulated environment


• Experience in a Sales environment
  
  3.3 out of 5

58 Baxter Avenue, Southend-on-Sea
£20,821 a year - Full-time, Pulled from the full job description

• Company events


• Company pension


• Cycle to work scheme


• Employee discount


• Sick pay, Salary £20,821 plus commission (OTE £35,000)


• Guaranteed training commission of £300 per month for the first three months


• 20 days holidays, increasing to 25 with length of service plus bank holidays


• Sick pay - 1 week after your first year, increasing to 12 weeks with length of service


• Life assurance - 4x basic salary


• Pension - 4% employer contribution


• Holiday trading


• Access to discounts for top retailers around the UK