Sales & Logistics Co-Ordinator

Job Specification Sales

• Supporting and liaising with the Sales Office Manager distributors UK & Export Sales Managers for quotations and sales Providing quotations, processing orders, raising sales invoices and credit notes through our Efacs (ERP) computer system Expediting goods through various freight companies and providing appropriate documentation, including liaison with Sales Office Manager regarding suitable collection times Preparing documents for payment by Bank Collections and Letters of Credit Liaising with customer as necessary on prices, delivery schedules and amendments To cover in sales office (Export & UK), filing and various ad hoc duties where necessary To actively support at all times, company policy and best practice in the area of security with particular emphasis on the protection on sensitive customer and company information Adhere to all internal processes and procedures for the department To work closely with all internal departments in
  
  order to build and retain effective long-term relationships Provide cover for other team members Logistics Compile delivery Schedule for UK drivers, update relevant database's as required Adjust schedules as required Liaise with customers expected delivery times Liaise with production and despatch regarding loading of orders Calculate packing space and costs for export delivery Liaise with freight forwarders/customers, book containers & trailers as appropriate Follow up trailer and container arrival if required Issue clearance/customs/despatch documents as required copy of Job Description - Sales Logistics Co-ordinator v1Page 2 of 2 Criteria- Essential Understanding of and ability to complete all necessary documentation for export of goods worldwide, including Certificates of Origin, EUR1, invoices, packing list.. Good knowledge of the geography of the United Kingdom. High level of numerical ability Fully computer

literate
• Structured, methodical, analytical and well organised High attention to detail Ability to work under pressure and to deadlines Criteria -Desirable One or more additional languages would be beneficial Knowledge of EFACS computer programme Negotiation skills Knowledge of procedures for payment by Bank Collection and Documentary Credit. Knowledge of UK Transport & Logistic Laws Person Specification The job requires someone who has excellent customer service skills and telephone Manner, great communication skills, very pro-active and at least intermediate level computer literacy in the windows environment and MS Office. It is essential that they have customer service experience and/or previous sales office experience. A Pleasant and helpful manner is essential in dealing with the occasional demanding customers. Salary Dependent on experience Benefits 23 days holiday per year (3 of which you are expected to use over the Christmas

break as the company closes down) Hours are Mon-Thurs 9-5.30, Fri 9-4.30, 1 hour for lunch

Burgess Furniture Ltd We are the leading international provider of Branded Banqueting and Conference furniture. We manufacture high quality banqueting and conference furniture i.e. aluminium stacking chairs and collapsible leg tables and supply the 4/5 star hotels, conference centres, football stadia, golf clubs etc. The company exports half its sales to over 50 countries each year and has gained an excellent reputation in the markets served. Our offices and factory are on the Hanworth Trading Estate off Hampton Road West, Feltham, Middlesex, TW13 6EH. Please review our website - www.burgessfurniture.com We have a vacancy in the UK & Export Sales department. Title- Sales & Logistics Co-ordinator To be a member of a sales support team responsible for liasing with our customers and internal staff to ensure our customers requirements are met in terms of specification and time scales. This position reports to the Sales Office Manager and will cover both Export & UK sales & Logistics.