Service Administrator - FTC

Working in a fast paced environment, the successful candidate will work with a small team of clinical administrators across the County. Attention to detail is vital in supporting WithYou's prescribing team and ensuring effective management of our clients prescriptions. Using excellent interpersonal skills, the postholder will liaise with external partners including pharmacies and offer clinical administrative support to our frontline services.

We are looking for someone to provide comprehensive, efficient administrative support to the service. As a large part of the role will be based front of house within the Cleethorpes & Grimsby office, we are particularly interested in hearing from applicants who have good people skills, are not easily flustered when challenged and feel comfortable talking to a wide range of clients with different needs.

You will be part of our services support team, providing an all round adminstration and reception service including secretarial and data related tasks.

Please note this a Fixed Term Contract for 12 months, on a part-time basis for 18.75 hours a week. Working hours for this role are Monday and Tuesday, 7.5 hours each day and Wednesday, 3.75 hours

Do you thrive in a busy environment, having a wide range of different adminstration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you., To do this job successfully, you will need:

• experience of providing great admin support in a busy environment


• the abillity to communicate effectively with a wide range of people


• to be confident working in a team environment, able to work collaboratively with everyone


• a good level of maths and english (verbal and written)


• to be organised, able to manage and prioritise you time and deal with changing and conflicting demands with ease


• a keen desire in personal and professional development


• good analytical skills with an eye for detail


• the strong ability to work under pressure effectively


• a can do, result-driven and positive attitude


• good IT skills, including database management and be comfortable using digital media and a desire to develop your IT skills


• experience working with Google sheets/Excel


• to understand work based Health & Safety issues


• some flexibility with working hours and location from time to time


This role requires a satisfactory Standard level DBS certificate as part of our safeguarding checks process, Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year.

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.

As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.

With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.


• Competitive salary


• 28 days annual leave, plus bank holidays (pro-rata for part-time)


• An extra day off for your birthday or a special occasion of your choice


• Enhanced maternity, paternity and adoption leave


• 2 days paid volunteer leave per year


• Auto-enrollment into We Are With You's pension scheme


• Access to a Blue Light Card - giving you great savings on big high-street and online brands


• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing


• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period