Service Advisor
WJF Technical Support Limited
Service Advisor
£28000
WJF Technical Support Limited, Orchard Square, Sheffield
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 13 May | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: a24288a336604087b745a7dcf2fbf41a
Full Job Description
- Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
- Answering the telephone & dealing with customer enquiries.
- Dealing with customer enquiries on the Service Reception counter.
- Liaising with the team of technicians.
- Managing the shifts work load in accordance with customer expectations.
- Managing service bookings on day to day basis
- Liaising with Subcontractors to arrange works and chasing when required
- Keeping customers up to date with requests, costs and authorisations
- Complete estimates accurately, clearly and quickly
- To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner