Service Charge Officer

We are seeking a dedicated Animal Control Officer to join our team. The primary responsibility of this role is to ensure the safety and well-being of animals within the community., Respond to calls regarding animal-related issues, such as stray animals, animal bites, and injured animals
- Capture and transport stray or aggressive animals safely
- Investigate cases of animal cruelty or neglect
- Enforce local animal control ordinances and regulations
- Educate the public on responsible pet ownership and wildlife management
- Maintain accurate records of all activities and interactions

Excellent communication skills to interact with the public and colleagues effectively
- Strong analytical skills to assess situations quickly and make informed decisions
- Proficient in phone etiquette for handling incoming calls professionally
- Data entry skills to accurately record information and maintain databases
- Multilingual abilities, especially in Spanish and English, are highly desirable
- Bilingual proficiency is a plus for engaging with diverse communities
- Upselling skills for promoting licensing, vaccination, or other related services

This position offers the opportunity to make a positive impact on animal welfare in the community. If you are passionate about animal care and enforcement, we invite you to apply for this rewarding role.,

• A-Level or equivalent (preferred)


Experience:

• customer service: 4 years (required)


Licence/Certification:

• Driving Licence (required)
  
  £20.59 an hour - Temporary contract