Spa Manager

We are seeking a skilled Spa Manager to oversee our spa operations and ensure excellent customer service. The ideal candidate will lead a team of spa professionals, manage sales, and maintain a high standard of quality service. Manage day-to-day spa operations, including staff scheduling, inventory management, and customer service. - Supervise spa staff to ensure exceptional service delivery and adherence to company policies. - Drive sales through effective marketing strategies and upselling techniques. - Maintain a clean and organized spa environment to enhance the customer experience. - Handle customer inquiries, complaints, and feedback promptly and professionally. - Develop and implement spa promotions and packages to attract new clients and retain existing ones. Strong leadership skills to effectively manage a team of spa professionals. - Excellent communication skills to interact with clients, staff, and vendors. - Proficiency in sales management to drive revenue growth.
- Bilingual abilities are a plus for effective communication with diverse clientele. - Exceptional time management skills to handle multiple tasks efficiently. - Ability to supervise staff, provide training, and ensure quality service delivery. - Proficient in phone etiquette for handling customer calls and inquiries. If you are passionate about the spa industry, possess strong leadership skills, and have a knack for driving sales while maintaining exceptional customer service standards, we invite you to apply for the Spa Manager position.

Pulled from the full job description

• Company pension


• Employee discount


• Free parking


• Store discount, Company pension


• Employee discount


• Free parking


• Store discount


Supplemental pay types:

• Bonus scheme