Team Administrator

£27596

Hertfordshire Partnership University NHS Foundation Trust, Radlett, Hertfordshire

Part time
Permanent
Onsite working

Posted 1 week ago, 14 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 89b386b21ec94815980d62e4a05485a5

Hertfordshire Partnership University NHS Foundation Trust

Full Job Description

The role of Team Administrator is an opportunity to support the package commissioning side of the teams work. The role will support data entry to, and management of spreadsheets and IT systems to record case management updates and placement activity on ACSIS and PARIS. This is to ensure recording is correct and providers are paid for services delivered., The post-holder will provide and coordinate administrative and secretarial services for the Care Placement Team and Commissioning Team. These teams have the functions of referral, commissioning, contracting and quality assurance of placements to Supported Living, Residential, Community Support and Home Care Services. The role is expected to be flexible and support across the joined teams. The role will be working alongside a team of administrators and include the preparation of agendas, diary management, coordinating team meetings, taking minutes, following up actions, and providing wider administrative support for the teams. The post will have a key role in using commissioning software programmes to secure commitments with secondary commissioned provider to ensure correct data entry and payments. The post-holder will also be expected to support the communications with community providers.

The post holder will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work. Undertake nonroutine duties without direct supervision, working within broad procedural guidelines.

All staff should comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.

Job Responsibilities:

Clinical Responsibility

To accurately record commissioning of service user packages on PARIS and ACSIS programmes.

To be proficient in PARIS (Patient Record System), advising and guiding others in the Team, supporting new users and instructing them as necessary.

To be proficient and in ACSIS/ContrOCC), advising and guiding others in the Team, supporting new users and instructing them as necessary.

To use agreed guidelines/procedures and develop knowledge/skills/qualifications when working autonomously and managing own work.

To propose changes to working practices for own work area and negotiate with others where other work areas are affected.

To assist the Team in research and development activities such as service provider research.

To undertake surveys/audits of own work area, as necessary.

To be aware of Trust targets and implement in own work area as necessary.

To accurately enter data into IT programmes and spreadsheets.

To display data in a way that can be used in reports and shared with team members to aid understanding of team outcomes.

To support on Team procurement projects including market tenders.

To Communicate effectively with the Team Manager and Team

Responsibility for ensuring all correspondence is accurately and appropriately presented.

To exchange confidential, sensitive information with HPFT Staff and Commissioned Service Providers in person or on the telephone.

To use professional communication skills with stakeholders who may have multiple priorities and at times need prompting with follow ups and escalation when required.

To communicate regarding contractual information including checks on new providers and contractual practices.

To lead communications with service providers in matters of quality assurance, booking visits, receiving action plans and ensuring contact details are up to date.

To be experienced with a range of communication methods including written, oral, telephone, e-mail and scanner.

To provide cover for others in the administration team, as required.

To use proficient internet skills to access, search and retrieve data relevant to Team

To update skills as necessary and attend mandatory training.

To participate in yearly appraisals with supervisor/line manager.

Good standard of English

Numerate, Experienced at intermediate level in a range of software packages; Word, Excel PowerPoint

At least 2 years experience in an administrative environment

Experience in a mental health environment or NHS, Advanced keyboard skills

Good working knowledge of email and internet

Proficient in diary management coordinating appointments to ensure best use of the teams time

Independent/lone working and team working skills Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work

Excellent IT knowledge

Proficient knowledge of PARIS, Excellent verbal and written communication and presentation skills in person, on telephone, or email

To have proven skills and experience establishing effective working relationships with Managers and colleagues, Responsibility of maintaining accurate records of patient details, notifying all professionals and agencies involved.

To be expert at data entry and reporting.

To be proficient in the use of IT programmes such as PARIS and ACSIS/ ContrOCC.

The posts of Team Administrator sits in the Care Placement Team in the Learning Disability and Forensic Division of HPFT. The team cover aspects of service user package placements and external provider commissioning, contracting and quality assurance with health and social care community based providers of Mental Health services in Hertfordshire., Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.