We have an excellent opportunity for a Business Analyst to join our Corporate IT Team to join us on a 12 month fixed term or secondment basis.

You will be supporting business systems, defining systems requirements and supporting bespoke systems projects with our customers in Solihull Community Housing (SCH) and Property Services.

In addition to your day to day IT administration and technical support duties within the team, as Business Analyst you will:

Use your knowledge of Open Housing modules to work with managers from SCH and Property Services to identify innovative solutions to their systems requirements.

Lead IT development projects to implement system enhancements and bespoke system edits, working with the IT Manager to ensure these run to time and budget.

Work with external suppliers to test and implement off the shelf solutions

Measure success by gaining feedback from the end user.

Ensure that user problems are resolved quickly and effectively, providing a positive customer experience throughout.

An established background working within an IT environment.

Experience of supporting Open Housing, Keyfax, TotalMobile, DRS or similar Housing System

Sound technical knowledge of housing system modules.

Knowledge and experience of leading IT projects.

We've implemented a new system from Monday 4th March which will improve your candidate experience! To access your candidate portal for our new system, head to https://solihull.wm-jobs.co.uk/members, About Solihull Metropolitan Borough Council

Flexible working, including flexi leave up to 24 days per year and agile working arrangements

The opportunity to buy up to 10 days additional leave per year

Access to our Employee Assistance Programme - a 24 hour independent, free and confidential advice and support service

Access to the Local Government Pension Scheme

Employee benefits including Childcare Vouchers and a staff discount card

Competitive salaries including, for those at the top of their scale, the opportunity to receive a non-consolidated lump sum;

A range of flexible working options;

Annual leave starting at 25 days and rising to 30 days after 5 years' service in addition to public holidays with an opportunity to purchase up to 10 additional days' holiday per year;

A generous flexitime scheme (available for most roles);

Access to the Local Government Pension Scheme;

A wide range of learning and development opportunities;

A range of family friendly policies;

Employee benefits including subsidised travel passes, Cycle 2 Work Scheme, confidential Employee Assistance Programme and staff discounts.