Attractions Assistant

As a Royal Liver Building 360 Tour Attractions Assistant, your duties will include but not be limited to:

- Greeting guests as they arrive at the attraction

- Checking guests in for tours

- Making and receiving phone calls

- Managing payments and money handling

- Replenishing stock

- Operating lifts as required

- Ensuring the safety of visitors

- Engaging visitors, ensuring that they have a pleasant experience

You will need to ensure that all safe practices are being followed so we need people who are safety conscious and follow guidelines well. You will be keen to learn and deliver an exceptional customer service and have a passion about delivering expert knowledge to our guests. Experience working with diverse groups of people is required., To work in the retail area promoting and driving sales for the business.

To maintain the tour route and equipment to the highest levels and to report any issues to the relevant persons accordingly.

To ensure the safety of all persons under supervision at all times, reporting any incidents or potential hazards.

To provide an excellent experience for visitors and to offer the highest levels of customer service.

To support the company with special events and promotions.

To work to develop respectful working relationships with the sites other companies and their staff.

To be a good ambassador for the company reflecting the core values that it promotes.

To have demonstrable experience working with the public.

To have worked forward facing customer service roles ideally within administration, hospitality, or retail.

Strong and confident interpersonal, communication and relationship building skills.

Organised and motivated and able to manage own workload.

A real team player who supports colleagues and actively respects diversity within a team.

To have a personality that exudes confidence and is dynamic leaving a lasting impression on visitors.

Understanding of individual responsibility in complying with all Health and Safety policies and procedure.,

• Customer Service: 1 year (required)
  
  Pulled from the full job description


• Casual dress


• Company events


• Company pension


• Discounted or free food


• Employee discount


• Free flu jabs


• On-site parking, Meets national minimum wage requirements, Part-time, Temporary


April 1st - October 31st

Salary: Meets national minimum wage

Work remotely

• No


Job Types: Part-time, Permanent, Fixed term contract

Benefits:

• Casual dress


• Company pension


• Employee discount


• Referral programme


Schedule:

• 8 hour shift


• Day shift


• Flexitime


• Holidays


• Monday to Friday


• Weekend availability


Customer Service: 1 year (required)

Work Location: In person at The Royal Liver Building 360 Tour

Reference ID: Attractions Assistant

Job Types: Part-time, Temporary contract
Contract length: 5 months

Benefits:

• Casual dress


• Company pension


• Discounted or free food


• Employee discount


• Free flu jabs


• On-site parking


• Private medical insurance


Schedule:

• 8 hour shift


• Day shift


• Monday to Friday


• Weekend availability