Business Manager

Service Delivery Implement and develop business plans and strategies for BCHC to achieve agreed goals and outcomes in line with the strategic plan as agreed with the Director of Primary Care (DPC) Create and contribute to practice strategy, formulate objectives, and develop ideas for future practice development. Responsible for keeping the Director of Primary Care abreast of forthcoming changes in primary care. Work with the Research team to ensure cost effective and worthwhile projects are commissioned Build and maintain strong relationships with NHS stakeholders and external bodies. Identify new business opportunities with the DPC to develop agreed strategies to capitalise and maximise income streams. Optimise operational processes and procedures to maximise efficiency and productivity Monitor market trends and competitor activities ensure service excellence is maintained and developed. Oversee and monitor PPG involvement and contribution. Ensure that the company has the adequate and
suitable resources to complete its activities (e.g. people, material, equipment etc.), reviewing supplier arrangements and costs. Assess and evaluate accommodation requirements and manage any development and expansion plans in line with agreed strategy and funding. Organise and coordinate operations in ways that ensure maximum productivity Gather, analyse and interpret external and internal data, write and present monthly board reports Represent the company at events, conferences, and external development meetings. Supervise employee productivity and provide internal processes for improved efficiency while adhering to legal guidelines Work with senior managers to develop long-term strategic initiatives Governance and Risk Monitor and analyse key performance indicators to identify areas for improvement taking and recommending appropriate actions in conjunction with the business plans. Ensure compliance with CQC requirements, healthcares relevant laws, regulations, and industry standards
working with the Quality Director. Management and Leadership Manage workload, staff availability and cover, in collaboration with fellow partners Make, implement and adhere to decisions, in collaboration with Clinical Leads, including following agreed processes to raise concerns Develop and nurture professional and collaborative working relationships with all staff and external stakeholders Ensure the practice and all staff follow best practice, as set out in clinical guidelines and identified through audits Identify opportunities to improve existing processes and develop new ones, both in the practice and those involving external agencies and stakeholders Work closely with the Clinical Leads across the practice and develop appropriate plans to capitalise on new clinical opportunities. Lead on clinical and practice management, including delegating responsibility as appropriate Develop and maintain systems to ensure the efficient running of the practice, such as those to manage staff
training, performance, clinical governance, IT, complaints and equality and diversity. Action and refer concerns and issues as appropriate Represent the organisation at ICS/ICB and regional meetings Financial Responsible for the financial management, including budgeting, forecasting, and financial reporting at BCHC. Taking responsibility for approval and control of practice expenditure within agreed authority level. Oversee and support your direct line reports and their departments financial management is in line with budget and on plan. Investigate and ensure the practice is maximising all aspects of income. Research, understand and report on the financial implications of contract and legislation changes. Personal and professional development of self and others Ensure knowledge is kept up to date with current practice workings and identify potential threats and opportunities using the SWOT model for reporting purposes Foster a positive and collaborative work environment and promote
teamwork and ethical behaviour among team managers Prepare for and complete annual external appraisals Prepare for and complete revalidation process Act as a mentor and positive role model to all members of staff, both clinical and non-clinical, sharing information and good practice Prioritise own workload and collaborate with others to delegate and prioritise team and practice workload Undertake training as required to ensure competencies for delivering all responsibilities, to meet personal, statutory and practice education and learning needs, including keeping records of learning, reflection complaints and feedback Responsible for managers reports, act as mentor and guide when conducting appraisals and personal development plans in line with the business needs Keep up to date with current evidence-based approaches to patient care and service delivery Lead and contribute to education activities, such as reviewing significant events, clinical audit, and protected learning time