Customer Service Advisor / Sales Administrator

Furncare

Customer Service Advisor / Sales Administrator

£29000

Furncare, Thetford, Norfolk

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 13 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 27ceab3b7913404492c0a0f5899ca6dd

Full Job Description

  • Dealing direct with all customer queries and enquiries on a day-to-day basis.

  • Handling incoming sales enquiries via phone, email and webchat.

  • Keeping the CRM system updated with customer interactions and contact details.

  • Proactively add value to the customer experience, with a view to ensuring high levels of customer satisfaction.

  • Working closely with the sales team to free them of any non-selling tasks