Field Service Engineer

Zehnder

Field Service Engineer

£35000

Zehnder, The Wrangling, Blackburn with Darwen

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 13 May | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 92b56b684e544791942aa7b908e8cee6

Full Job Description

  • To ensure all new installations are completed on time and to specification

  • To ensure all service work is carried out promptly and fully completed

  • To deliver outstanding customer service as measured by customer feedback and site audits


  • The challenge
  • To ensure customer filters are changed and Clean Air units are serviced in line with the customer's contracted requirements

  • To attend services in line with customer requests including work inside and outside normal working hours (evening and weekends)

  • To respond to and resolve any faults or breakdowns in the most efficient and safe means possible

  • To keep customers informed of work that has been carried out and ensure follow up where it's appropriate

  • To observe at all times both Zehnder Health and Safety standards but also to comply at all times with customers procedures including site inductions and the use of appropriate PPE

  • To complete a record of all servicing and installations using Zehnder's online systems

  • To ensure that Zehnder's equipment is well maintained in good condition across the customer base and to report any issues or concerns where they may arise

  • To pass customer feedback onto the appropriate Account Manager including new sales opportunities

  • To ensure appropriate PPE is maintained, available and ready for use at all times

  • To keep the assigned company vehicle in good condition, clean both inside and out and to report immediately any damage

  • To attend internal meetings both within the UK and abroad as required

  • To attend training as required and to be proactive regarding self-development


  • What you can expect from us
  • An attractive salary, overtime readily available and various benefits - from company health management to corporate benefits, uniform, life cover benefits, all tools and full training

  • And much more!

    We are seeking a highly motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing assistance to our customers in the North of England., Extensive UK travel will be required for this role including nights away based on the assigned work, paid travelling hours door to door

  • Previous experience in a Service delivery role is essential

  • Must be comfortable working at heights to install and service our Clean Air units

  • To ensure a level of satisfaction for Zehnder Clean Air Solution's UK Customers

  • To service Zehnder's Clean Air equipment for customers across the UK and Ireland

  • To install new Zehnder Clean Air equipment for new and existing customers across the UK and Ireland