General Manager

Rhodium is seeking an exemplary General Manager is required for a luxury development located next to the river Thames in London.

The Candidate:

This is a highly empowered position requiring the ability to motivate, cultivate and mentor a staff team devoted to achieving the highest standards of resident satisfaction and exceptional service.

The General Manager will be an ambassador for the brand and the development, responsible for creating an atmosphere of 'home' for its discerning residents, while delivering the very best in terms of quality and service. They will ensure the multiple service elements operate effectively across the entire development, supported by a client representative and the property management team.

The successful candidate will have significant experience within high-end, super prime residential schemes, in 5

• world-class hospitality or private residential estates. They will bring skills that have been acquired in these areas, including:


• Delivering the highest levels of service and setting the bar for boutique, super-prime residential developments in London, understanding the importance of going the extra mile


• Establishing excellent relationships with residents, contractors, and team members alike


• A comprehensive understanding of the needs and lifestyles of high profile and High Net Worth Individuals (HNWI) and Ultra High Net Worth Individuals (UNHWI)


• Must be assertive, show initiative and have a very keen eye for detail


• Ability to create specific, measurable, achievable, realistic, and timely action plans to drive culture of the residence services


• Highly organised with good written and verbal communication skills


• Flexible, collaborative, hands-on approach to enable success in a dynamic environment


• Efficient in multi-tasking in high pressure environments


• Maintain impeccable standards of appearance, personal hygiene, behaviour, and discipline


Requirements:

• Minimum 5 years General Management experience required. This could be from luxury hospitality and/or residential background


• Experience of dealing with service charges or budgets of £1m plus


• Fluent in English. Language skills in other languages preferable


• In-depth health and safety knowledge, IOSH/NEBOSH preferred


• Eligible to work in the UK


• Strong network of current contacts within London luxury services and hospitality
  
  Rhodium was established to solely focus on the new build super prime residential market in London. Identifying a gap in the property management industry, Rhodium has created a unique business model not based on scale which provides a level of continuity and focus for each scheme we manage.


Part owned by the Monaco Royal Family, Rhodium has a completely unique understanding of the ultra- high net worth individual, how they live and operate within their homes. Rhodium has a contracted portfolio of £11bn across forty schemes and is involved with some of London's most prestigious developments and clients. Every scheme we manage has been individually selected to complement our brand and ensure we only manage developments of the highest calibre. Discretion, integrity and transparency are at the heart of our entire organisation. We truly believe there is no other company that can match our desire and intent to perform at this level.