Hotel Administrator

Full training will be given on all systems and processes, but we are looking for a proactive administrator who is willing to share their own knowledge and thoughts on improvements and efficiencies.

Your duties will include, but are not limited to:

· Liaising with colleagues, customers, suppliers and stakeholders across the business.

· Responsible for telephone answering and dealing with queries.

· HR Administration - updating of documents, reviewing company policies in partnership with our external HR partners. Manage online and paper filing systems

· Manage sickness & holiday records, filing contracts of employment.

· Finance Administration - reconciliation, raising purchase orders, issuing invoices, dealing with any queries, setting up new clients on the system.

· Assistance in creating and maintaining relevant business documentation.

This is an all-encompassing admin role. If you are willing to learn and roll your sleeves up to make this role your own, then this is a fantastic opportunity for a well organised, self-motivated, team player., The successful candidate will ideally be:

• Of a personable demeanour who is helpful and well presented


• Highly articulate with excellent written and verbal communication skills


• Numerate & literate, excellent with Office 365


• Well organised, with the ability to multitask and prioritise work load


• Hold a keen eye for detail


• Able to work under their own initiative, as well as part of a team with the skills to coordinate and liaise between departments where appropriate


• Have a proven track record of delivering excellent customer service and administration skills, 5 GCSEs or equivalent including Maths and English


Degree or equivalent in Accountancy or Business Management

Skills

Experience of using Microsoft Office Suite - Excel, Word, Powerpoint and other commonly used office packages

Strong IT and typing Skills

Work Experience

At least 2 years' experience of working in an Administration role.

Understanding of Employment Law

Personal Attributes

Ability to deal confidently with clients, suppliers and staff in all areas - face to face, via email, over the phone

Excellent interpersonal and communications skills

Ability to prioritise workloads and tasks

Ability to work quickly and manage multiple projects at once

A commitment to delivering quality work and a first-class service to clients

Flexible attitude towards tasks

High level of self-motivation
Trustworthy

Disciplined, organised approach to tasks and timescales
A creative mind and a desire to improve and expand existing work
A strong team player with great communication with team members
A positive attitude and a desire to learn

Pulled from the full job description

• Company pension


• Employee discount


• Flexible schedule


• Flexitime


• Transport links, Hotel Administrator - part time / 2-3 days per week, flexible hours.


Leeds City Centre Hotel

15 to 20 hours per week. £12.50 per hour

Our client is a family-owned hotel group who have owned this establishment since 1991. They pride themselves on excellent customer service, running a well-organised establishment and looking after team members, most of whom boast long service with the business. Located in the heart of Leeds City Centre, this role will be based on site and offers excellent transport links to and from work.

The organisation is looking for a dynamic, hardworking character who will take ownership of the role, build relationships with key stakeholders across the business to help achieve objectives and who will make the role their own.

What we can offer you

• Pension scheme


• 28 days holiday pro rata (inc. bank holidays)


• Team members have access to city centre hotel rooms at a 50% discounted rate.


• All team members receive their birthday off.


• A friendly and efficient working environment.


• There is a low turnover of employees, and all have longevity of employment with the business.