Kia Customer Service Advisor Apprenticeship - London Kia Motors UK

An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:

• Safe storage of parts


• Handling, storing, and receiving stock


• Processing payments


• Following company procedures


• Identifying, sourcing, and ordering parts


• Monitoring and solving customer problems/enquiries and processing customer orders


The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme ECAT. A Parts Advisor Apprentice will support the dealership, improve sales, and provide excellent customer service.


• Industry recognised Level 3 Customer Service qualification


• Practitioner Standard qualification


• Functional Skills in maths and English (if required), Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, GCSE or equivalent Math's & English (Grade C or Level 4) Desired
  
  Whether you're a private motorist or a company car driver, you'll find new Kia offers and constantly changing stock of Kia Approved used cars. As a Kia approved retailer, we also offer a full aftersales service including servicing, repair, warranty, parts and accessories. You can book your service or MOT here and find our latest Kia offers. Whatever you expect or think you know about Kia, we go one step further. It proves our fixation with quality - it explains why so many people chose our cars and why we keep growing all over the world. Plus, with our state-of-the-art European factory, the future is brighter than ever for Kia..
  
  You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:


• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience