Manager, Transaction Processing & Operational Risk Profile

We're looking for a Transaction Processing & Operational Risk Profile manager. You'll support the team in developing a centre of excellence, to assist robust risk management in alignment with the Group's Enterprise Risk Management Framework (ERMF). You'll provide thought leadership, insight and oversight on how the Group complies and evidences this across all material regulatory requirements (e.g. Basel rules). You'll drive the approach and implementation of policies, appetite, and control objectives to enable the delivery of customer, regulatory and business strategic outcomes., WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.
We're on an exciting journey and there couldn't be a better time to join us. We're putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face!
This means we're changing how we do risk management, creating a team of risk specialists, to provide support aligned to our risk and control owners to deliver great customer outcomes!
About this opportunity:
We're looking for a Transaction Processing & Operational Risk Profile manager. You'll support the team in developing a centre of excellence, to assist robust risk management in alignment with the Group's Enterprise Risk Management Framework (ERMF). You'll provide thought leadership, insight and oversight on how the Group complies and evidences this across all material regulatory requirements (e.g. Basel rules). You'll drive the approach and implementation of policies, appetite, and control objectives to enable the delivery of customer, regulatory and business strategic outcomes.
What you'll be doing:

• Support the Head of Function in defining Transaction processing definitions as well as risk appetite scope, minimum standards, and principles.


• Act as one of the Group's Operational Risk specialists and represent the organisation, building relationships with external partners, in particular regulators and other governing bodies.


• Implementation of Transaction Processing Risk policies and appetite, including tolerances and thresholds. Contribute to the facilitation of the understanding and adherence throughout the organisation, including ongoing management and continuous monitoring.


• Develop and operate tools and systems enabling Business areas to consistently identify risks and evaluate the robustness of respective controls.


• Oversight and challenge of adherence to Operational Risk framework requirements for operational risk appetite.


• Operate and coordinate core regulatory processes around risk and capital.


• Champion continuous review and enhancement of risk policies & appetite through the identification & assessment of emerging & growing risks, ensure policies and appetite reflect new opportunities or threats.


• Contribute to reports on the Group's Transaction processing model that provides the structure for how Operational Risk risks aggregate together and a single LBG Operational Risk position is formed, including providing thematic periodic updates to risk committees on framework design and operation, and performance of Business Units and Control Functions.


• Contribute to the coordination of core Operational Risk processes, including scenario and loss analysis, and coordinate input into key regulatory submissions and external disclosures (e.g. ICAAP, risk section in the annual report, pillar III, etc).


• Work with IT teams and oversee the configuration of the GRC system in line with requirements specified by the Operational Risk team.


Why Lloyds Banking Group?
Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here.
What you'll need:

• Has a good understanding of Operational Risk and Transaction Processing, with specific examples of providing inputs related to the payments industry and relevant regulation, business process mapping, incident root cause analysis and read across.


• Understands best in class approaches to operational risk.


• Ability to deliver operational risk management strategy for complex Financial Services organisations and transform policies and frameworks to deliver this vision.


• Good depth of understanding of the latest Operational Risk frameworks and technology being used across financial and non-financial services to enable them to lead a specialist risk centre of excellence.
  
  Demonstrates good knowledge of relevant laws, regulation, industry standards and established industry leading practices in Transaction processing field.


• Experience of contributing to group-level policy and setting risk-appetite, with expertise in continuous monitoring and reporting on group exposure.


• Evidence of demonstrating good and timely decision making that keeps the organisation moving forward and skilfully balances difficult trade-offs with the ability to understand business strategy and opportunity risks.


And any experience of these would be really useful:

• Good communication skills and the ability to influence.


• Inclusive working style that ensures everyone can be themselves in a safe environment.


• Record of delivering results and an awareness of the importance of documentary evidence for key decisions.


• Has examples to show how you have used your technical knowledge to ensure the business understands its obligations and demonstrate successful oversight and challenge to ensure adherence to Operational Risk Appetite, including, the ability to identify emerging risks, propose risk mitigating actions that are risk outcome focused, practical and commercially viable.
  
  Want to do amazing work, that's interesting and makes a difference to millions of people?


Join our journey!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

About working for us:
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups.
We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%


• An annual performance-related bonus


• Share schemes including free shares


• Benefits you can adapt to your lifestyle, such as discounted shopping


• 30 days' holiday, with bank holidays on top


• A range of wellbeing initiatives and generous parental leave policies