Maternity cover - Records team member (Admin)

To participate in the administrative function necessary to provide excellent medical care for patients and to contribute to the Practice goal of delivering the best customer service to our patients. To work in a team across the range of administrative functions and work in co-operation with existing staff and management to gain an insight into practice policies and procedures. The highest levels of confidentiality must always be maintained.

Main Responsibilities: (not exhaustive)

Responsible for providing the 'Best' Customer Service to patients and clinicians and to ensure the effective running of the service. The role requirements are as follows, but are not limited to these points only and may be amended or new items added at the request of your Team Leader and Management:

· Summarising new patient records to an agreed standard, based on practice policies and protocols

· Under guidance from a GP, correct mistakes found in an existing patient record

· Restructuring existing computerised notes/ copy records and SARS

· Assisting staff with queries relating to medical records

· Action relevant EDI administration within SytstmOne

· Actioning relevant GP2GP transfer in/out

· Carry out the patient deduction process following practice policies and procedures

· Keep outgoing and incoming records flowing within S1 and also the practice with CitySprint within a reasonable timeframe

· Liaise with PCSE and other relevant organisations regarding patient records

· Cover other duties as required due to team absence and workload demands

· Work efficiently and to deadlines, ensuring a high level of work and accuracy at all times

· Create and run clinical audits on a daily basis or as required

· Process a large number of clinical results on a daily basis and hide from online view of appropriate

· Receive, analyse, and distribute lab results

· Updating the 'Death List' with all new deaths and notifying other professionals if appropriate

· Comply with strict NHS confidentiality and data protection legislation

· Coding letter (Immunisations, diabetes, and cervical screening)

· Managing patient temporary registrations accordingly

· Support Senior Nurse in screening Process

· Work closely with safeguarding Lead and Deputy to be the first point of call for the documents coming in and being responsible to assign them to appropriate clinician and have them returned in a time sensitive manner as well as keeping the spreadsheet up to date in line with CQC requirements

· Run weekly searches and keep the spreadsheet up to date with results

· Send out monthly annual reviews to the appropriate patients

· Process INR results

· Email management for the department

· Provide efficient and timely audio and copy typing and word processing service for GP's and Health Professionals as required

· Typing letters, reports, patient referrals, minutes, and memorandums in an accurate and timely manner

· To initiate and receive incoming and outgoing calls in order to facilitate timely and appropriate communications with outside agencies.

· To perform and adhere to working standards and KPI's

· Undertake associated administrative duties necessary to ensure a smooth management of patient medical records and support clinical staff in undertaking any necessary actions

· Contribute to Staff meetings and offer suggestions to benefit the team and business

· Workflow and coding computer summaries accurately and continually update with new information regarding patients care.

· Work flowing appropriate information to the relevant clinician, individual or team within the practice

· Autonomy to work in a way that allows for efficiency of keeping all work duties up to date

· Management of personal workload and tasks to relevant deadlines and KPI's