Operations / Compliance Manager

Are you a highly organised and motivated individual who embraces being an integral part of a hard-working team?

As Operations/Compliance Manager, you will be responsible for integrating and managing the company's Business Continuity and Disaster Recovery plans.

You will manage the business's day-to-day operations, including premises and fleet management, supplier management, email, phone lists and the THSP operational calendar.

You will report on a day-to-day basis to the Finance Director and overall, to the THSP Board of Directors.

We will provide you with thorough and ongoing training, ensuring you have the necessary resources to build your skill set and succeed in your role.

Day-to-day Tasks and Responsibilities

• Manage the Company's IMS (ISO 9001:2015, ISO 45001:2018 and ISO 14001:2015) to ensure continued accreditation to the ISO standards.


• Collaborate with all departments to integrate Business Continuity and Disaster Recovery plans into the Company's management systems.


• Ensure compliance with relevant Data Protection legislation, including the Data Protection Act 2018, UK GDPR, and Privacy and Electronic Communications Regulations (PECR).


• Implement and maintain document control procedures, including updating document control databases (SharePoint, Server, MyTHSP).


• Ensure up-to-date documented information such as policies, procedures, forms and records are readily available and archived appropriately.


• Integrate other Company documented information into the management system, ensuring accessibility and compliance with internal policies and external regulations.


• Assist in gathering information internally in response to requests by regulatory organisations, ensuring timely and accurate responses.


• Conduct audits of the Company's management system components to identify non-conformities and irregularities.


• Reviews the terms and conditions of business annually, collaborating with the Board and third parties to ensure continued protection and compliance.


• Manage THSP projects as required, ensuring timely delivery and key tasks are executed efficiently and cost-effectively.


• Ensure key processes are documented and audited annually, with a focus on continuous improvement.


• Arrange, attend, and minute monthly operations meetings with the Board of Directors, ensuring effective communication.
  
  Proven experience in emergency preparedness planning, compliance management and document control


• Strong understanding of Data Protection legislation and its practical application


• Excellent communication, negotiation, and stakeholder management skills


• Analytical mindset with the ability to identify areas for improvement and implement solutions


• Detail-oriented with a commitment to maintaining high standards of quality and compliance


• Ability to work independently and collaboratively in a dynamic, fast-paced environment


Desirable Skills and Knowledge

• Bachelor's degree in business administration, Management, or related field. Relevant certifications (e.g., ISO 22301 Lead Auditor, GDPR Practitioner)


• Proficiency in project management methodologies and tools
  
  In return we offer…


• 23 days holiday (Plus Bank Holidays)


• Pension Scheme


• Bonus Scheme - Employee-Owned Trust


• Private Medical Insurance


• Total Wellbeing Platform that includes a savings and discount platform, 24/7 Employee Assistance Program, and access to private GP services