Pathway Coordinator - Diabetes & Endocrine

We are recruiting for a Pathway Coordinator - Diabetes & Endocrine who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
The post holder will provide a pivotal secretarial and a clerical service to Consultant(s) and their clinical team. The post holder will work flexibly with the other secretaries and members of the multi-disciplinary team, within the department and provide a professional, efficient administrative service to patients.
The fundamental role of the Pathway Co-ordinator is to ensure that patients are being managed safely on their pathway from referral to treatment. Ensuring all relevant information is available and to record information relating to clinical episodes on relevant IT systems and within the patients' case notes. The post holder will have specific responsibilities for the prospective monitoring of access targets and will escalate potential breaches to Service Team., The fundamental role of the Pathway Co-ordinator is to ensure that patients are being managed safely on their pathway from referral to treatment. Ensuring all relevant information is available and to record information relating to clinical episodes on relevant IT systems and within the patients' case notes. The post holder will have specific responsibilities for the prospective monitoring of access targets and will escalate potential breaches to Service Team.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today., Ensure that all patients are accurately monitored through each stage of their diagnostic and treatment pathway.
To understand and use patient tracker lists as a tool to achieve the above.
Ensure that capacity issues are escalated to the Service Manager.
To manage and take responsibility for Teleologic on behalf of Consultant(s) ensuring timely authorisation of letters and escalation of any issues to the Service Manager.
To take ownership and have detailed knowledge of all patient related information, including case notes, results, referrals and correspondence within dedicated office space.
To monitor awaiting investigations, ensuring urgent procedures are booked and results chased daily and to monitor / chase routine investigations on a weekly basis.
To prioritise and administer all patient related enquiries in a timely manner to ensure that patient safety is paramount under the empowerment and guidance of the Consultant(s).
Be knowledgeable and adhere to Government and Trust targets for patient waiting times.
To ensure referrals to MDT are prioritised urgently and effectively communicate all information to the MDT Co-ordinator to comply with the National Cancer targets.
To work effectively with the Service Manager to comply with patient safety and clinical governance agenda.
Ensure there is an effective, robust communication system, liaising with multi-disciplinary teams and other hospital departments.
Allocate urgent follow-up appointments from telephone calls, faxes, under the direction of the Consultant(s).
Ensure patient records are accurately maintained on PAS and relevant systems.

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.
Our Trust is a great choice for people who want to develop their career in an ambitious environment.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.
All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.
We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.
All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.