Practice Operations Manager

PML are seeking a highly motivated and experienced Practice Operations Manager to join the team. As a Practice Operations Manager, you will be responsible for overseeing all aspects of our Banbury Cross Health Centre (BCHC) operations including direct line management of several key department managers whilst ensuring the operation is running safely, smoothly, and efficiently, incorporating good governance and support of its practices., Provide leadership and management skills to enable the practice and PCN to meet its agreed aims and objectives within an efficient, safe, and effective work environment.

Work with direct reports and managers to ensure they provide the best service for the practice.

Responsible for ensuring the practice provides excellent patient care and complies with the Care Quality Commission (CQC) requirements.

Conduct regular operational meetings with the team to ensure agreed objectives and goals are met and continue to be developed.

This is a key leadership position within our company, requiring exceptional organisational skills, strong business acumen, and the ability to effectively manage and develop the team

PML is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire. We have evolved as a NHS healthcare provider since 2004 and in the last few years have grown significantly, now employing around 300 staff with a turnover of circa £16m. PML holds GMS contracts, as well as being a GP Federation representing circa 50 GP practices covering approximately 650,000 patients

At Banbury Cross Health Centre we have 42,000+ registered patients and employ approx. 200 staff including GPs, nurses, physios, pharmacists, other health professional and administrative staff. The practice is also a single Primary Care Network which provides unique opportunity to integrate the benefits of GMS with the PCN DES.