Practice Support Manager
Tooth Club
Practice Support Manager
£28000
Tooth Club, Ipswich
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 13 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: cbfb0a1640aa4343acc6992626cbb54b
Full Job Description
Due to company expansion a position has come up for a part time or full time receptionist from a customer services background to work in modern, mixed dental practice based in Ipswich., As Receptionist, you will provide reception services for patient to contribute to an overall exceptional experience. A Receptionist contributes to the first impressions of our patients and, therefore, must perform the following tasks to the highest standards:
- Achieve positive outcomes from patient queries in a timely and efficient manner
- Ensure an efficient reception experience for patients, including check in/out
- Ensure that both the Manager and staff are kept fully aware of any relevant feedback from patients.
- Demonstrate a high level of patient service at all times
- Use the correct procedures regarding the acceptance of credit cards and cash in accordance with the practice credit policy
- Comply with security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
- Assist other departments, as necessary
Previous experience in a customer-focused industry - Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Ability to work on your own and as part of a team
- Competent level of IT proficiency, Dental: 1 year (preferred)
A competitive salary with the opportunity to grow quickly with an ever expanding business. - A great opportunity to work alongside our friendly professional world-class team
- Annual BLS & AED training to all staff
- On-going support and the opportunity for personal and professional development
- Excellent team support working with a highly skilled team
- In house/training support and opportunities for future growth.
- All Core/essential CPD paid for.
- Excellent career opportunities to move into other roles or other parts of our rapidly growing organisation
- 8 hour shift
Benefits of working with us:
If you feel that you have the skills, abilities and enthusiasm to succeed in this role then we would love to hear from you
Job Types: Full-time
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Schedule: