Prison Support Role

As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.

An extraordinary job

In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.

Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.

The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.

You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.

Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.

• annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis)


• 9 days bank, public and privilege holidays


• access to a paid Level 2 apprenticeship in customer service


• access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme