Resident Liaison Officer around London

Join Our Team as a Resident Liaison Officer in South-East London!

Are you a people person with a passion for customer service? We are seeking an experienced Resident Liaison Officer to be the friendly face of our projects across London. If you thrive in a customer-facing role, have excellent communication skills, and enjoy making a positive impact in the community, we want to hear from you!,

• Previous experience as a Resident Liaison Officer.


• Excellent communication skills.


• Ability to work independently and as part of a team.


• Comfortable working in a construction environment, understanding on-site operations.


• Strong computer literacy skills.


• Valid UK Driving License.


Key Skills:


• Strong interpersonal and communication skills.


• Effective networking abilities.


• Proficient reporting skills, including data collation, recording, and analysis.


• Capability to handle tense situations with sensitivity and diplomacy.


• Political awareness and the ability to collaborate with both customers and project teams.


• Demonstrated experience in a similar role.


• Good understanding of the construction industry.


• Experience working directly with residents, tenants, communities, and TRAs., Background in customer service/social housing highly desired.
  
  Competitive salary based on experience.


• Opportunity for career growth in a dynamic and rewarding environment.