Sales Trainee / Customer Relationship Advisor (Sales)

If you have a passion for providing excellence in everything you do, then we can provide you with the skills, knowledge and experience to be successful!
We are looking for enthusiastic and motivated individuals who wish to either start or progress their careers in the sales arena. Under supervision you will be coached and mentored to become a valuable member of one of our Sales Team in Howards Weston super Mare.
This is a training role and, once complete, you will become a Customer Relationship Manager in Sales. Your basic pay will increase accordingly, along with your ability to sell professionally.
After training and as a Member of the Sales Team, your key duties will include;

• To sell an agreed number of new, used cars vehicles, plus F&I, extended warranties and accessories, using the approved Howards Sales Process and product knowledge.


• Provide a knowledgeable, courteous, responsive, and efficient service personifying the brand.


• Ensure customer expectations and requirements are identified, and fully managed, throughout the sales process and beyond.


• Advise clients on finance, insurance and other products upselling where appropriate.


• To continually update and maintain knowledge of the brands products and services to ensure customers receive the very best service.


• To build, manage and maintain a list of viable prospects by maximising all sales leads and tools such as the existing customer database, advert responses, showroom walk-ins and customer referrals etc.


• Pro-actively conduct telephone sales activity to generate new prospects and manage customers in the sales cycle.
  
  You will need to be, target-driven and Customer focussed, ideally with some sales experience in a retail environment.


• Possess excellent customer facing skills with the ability to communicate at all levels. You will be competent in negotiating and closing sales whilst maintaining an excellent customer experience.


• Well-presented and able to engage and build positive relationships with existing and potential customers.


• Able to work with defined processes and guidelines and have good core administration skills to accurately capture customer details to the required standards.


• Demonstrate a passion for the industry and ability to successfully enthuse/motivate others (customers and colleagues).


• Results focused, you will be resilient to manage customer objections and to learn from feedback.


• Honest with high levels of integrity.


• Valid Driving Licence.
  
  What we offer in return


• Basic Salary plus a generous commission scheme


• Discounted MOT & Service costs


• Enhanced Holiday Allowance - Increasing with service and with an additional day for your birthday


• Employee Long Service Recognition Scheme


• Pension Scheme with a well known and established provider


• Life Assurance Scheme


• On-going Group training


• Great career opportunities