Sample Coordinator (Brand Support)
Trade Choice Carpet & Flooring
Sample Coordinator (Brand Support)
£29100
Trade Choice Carpet & Flooring, Redditch
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 13 May | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: e3bc157b611a494092cf7236096cb928
Full Job Description
- Long-service awards
- 24/7 wellbeing support and counselling (EAP programme)
- Internal GP medical helpline
- Healthcare cash plan
- Life assurance
- Bike2Work scheme
- Company pension
- Colleague discounts
- Shopping vouchers
- Employee of the month scheme
- Free onsite parking
- Sample reporting for Branch Management and Area Sales Managers.
- Communicate accurate and timely updates to stakeholders and customers, respond to any enquiries.
- Oversee and coordinate Diamond Club schemes, targets, invitations, and T&Cs.
- Carry out sampling reports, measure sample levels and organise reprints (quality checking these upon receipt).
- Organise sampling for products, including retrieval of the materials, images, product information, compile a design, and send for production.
- Create product bulletins, specification sheets, and warranties for new product launches in line with brand guidelines.
- Manage sampling expenses, working to the agreed budget.
- Create customer-branded and own-brand artwork for new and existing product launches in line with brand guidelines.
- Obtain sampling quotes.
- Respond to customer sample requests, both internally and externally.
- Maintain Dropbox account with sample images and product photographs.
- This role may include other duties as reasonably required.
- Monday to Friday
- 8:30am to 5pm
- 60 minute break
Thoroughness and accuracy in handling samples, documentation, and inventory management to prevent errors and ensure compliance. - Understanding of customer needs and behaviours to ensure samples meet and exceed requirements and expectations.
- Commercial and competitor awareness, ideally in the flooring industry (desirable).
- Cross-cultural awareness with adaptive communication, for liaising with a wide range of individuals from a variety of backgrounds.
- Previous experience in sample management, inventory control, or logistics preferred.
- Familiarity with inventory management software systems and Microsoft Office suite.
- Ability to manage multiple tasks, prioritise workload, and maintain accurate records in a fast-paced environment.
- Effective verbal and written communication skills to interact with internal teams, external partners, and customers.
- Proficient in recognising issues related to sample management, and developing practical solutions.
- Content creative skills with expertise in Adobe InDesign (and other Adobe Suite application)., Sales or Customer Service: 1 year (preferred)
We are TradeChoice Carpet & Flooring! - Every day we demonstrate commitment, respect, integrity, trust, teamwork and fun.
- We truly care about diversity and inclusion, mental health and wellbeing.
- We are dedicated to the development, retention and motivation of our people.
As a TradeChoice Sample Coordinator, you will:
Your working pattern:
We provide appreciation, progression and work-life harmony as standard!
As one of the UK's largest distributors we stock and distribute products from Europe's leading flooring manufacturers and operating out of 14 branches UK-wide, and continuing to grow!
Our success is a result of our talented colleagues and their dedication, therefore our mission is to create the ideal space for our colleagues to envisage their long-term role or career.
We have been Distributor of the Year since 2016 under the Contract Flooring Journal!
As one of the UK's largest distributors we stock and distribute products from Europe's leading flooring manufacturers and operating out of 14 branches UK-wide, and continuing to grow!
Job Types: Full-time, Permanent
Pay: £29,100.00 per year