Service Lead

Effectively lead and deliver services which comply with the regulatory framework.

• Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service.



• Lead team by example by upholding Nacro's values and behaviours and translating those into everyday activity. Be prepared to make difficult decisions and support direct reports to make difficult decisions.



• Own and set direction for a team/direct reports to deliver the organisational and local priorities.



• Ensuring safeguarding and risk management is a key part of our support work and that any safeguarding alerts and/or incidents are safely managed. Be the accountable Safeguarding lead for the service.



• Ensure that initial and regular assessments of the potential or actual service user, including any risks, of his/her needs and requirements in respect of the service, to determine eligibility for the service taking necessary action where required are delivered by direct reports.
  
  We don't just talk about achieving positive social change at Nacro. We do it every day - challenging unfairness, dismantling barriers to progress and giving some of the most vulnerable people in society the best chance at a second chance.


So when people become homeless, face drug addiction or go into prison, we are on hand to help them get a good education, a job and a safe place to live.

That puts our specialist Housing teams right at the heart of our success, and we are now looking for another key professional to help take our performance to the next level.