Store Manager

We're seeking a dynamic manager to lead our Subway branch in Summerfields Village Centre. If you're driven by commitment and passion, and crave a fresh challenge, this opportunity is tailor-made for you.,

• Maintain top-notch store operations, analyze financial performance, ensure customer satisfaction, and uphold sandwich quality.


• Lead and motivate the team to drive the business's financial success.


• Support, implement, and communicate company policies, processes, and procedures to all staff.


• Recruit, train, and develop high-performing teams to ensure excellence.


Principal Responsibilities:

People:

• Foster a motivated team through open communication and encouragement.


• Cultivate a customer-centric culture among staff, emphasizing superior service.


• Treat employees with respect and dignity, fostering a supportive environment.


• Ensure all employees are trained and empowered to deliver exceptional customer satisfaction.


• Provide ongoing training, coaching, and feedback.


• Manage weekly scheduling to meet labor goals.


• Conduct interviews, performance appraisals, and disciplinary hearings in accordance with company policies.


• Promote Subway's culture and values with honesty and integrity.


Operations:

• Ensure operations meet Subway standards.


• Monitor food safety and health & safety compliance.


• Train staff on food safety, health & safety, and service standards.


• Maintain service speed and cleanliness standards.


• Implement and follow cleaning checklists and schedules.


• Monitor equipment and report maintenance needs.


• Ensure adherence to procedures and communicate changes effectively.


• Utilize POS system for reporting and improvement.


Financial:

• Manage store profit and loss in line with budgets.


• Conduct weekly stock take and manage inventory.


• Handle weekly payroll and liaise with Head Office.


• Order stock and manage inventory levels.


• Collaborate with Franchisee on store marketing initiatives.


• Ensure staff awareness of promotions and maintain appropriate advertising.
  
  Team player with leadership and planning skills.


• Effective written and verbal communication.


• High energy and enthusiasm.


• Strong time management and training abilities.


• Detail-oriented with self-motivation.


• Proficient in Math and English.


• Problem-solving and decision-making skills.


• Constructive criticism for improvement.


• Proficient in PC skills (Word and Excel).


• Ability to build and maintain relationships.


• Resilient and results-focused with multitasking abilities., Customer service: 1 year (preferred)


• Management: 1 year (preferred)


Licence/Certification:

• Driving Licence (preferred)
  
  £25,000 - £27,000 a year - Permanent, Full-time, Pulled from the full job description


• Company pension


• Discounted or free food


• Employee discount


• On-site parking


• Store discount, Job Types: Full-time, Permanent


Pay: £25,000.00-£27,000.00 per year

Benefits:

• Company pension


• Discounted or free food


• Employee discount


• On-site parking


• Store discount


Schedule:

• Monday to Friday


• Weekend availability


Supplemental pay types:

• Bonus scheme


• Performance bonus


• Tips


• Yearly bonus