Tenancy Solutions Caseworker (North)

Are you ready to make a difference in people's lives? Do you have a passion for leading on the case management of antisocial behaviour, hate crime, domestic abuse and tenancy fraud which will ensure that the communities we serve are safe and secure? We have the perfect opportunity for you! We are currently looking for a dedicated and compassionate Tenancy Solutions Caseworker to join our team.

Do you have a detailed understanding of operational housing law and ASB, and neighbourhoods and community agenda?

Do you have experience of working in a customer facing role and excellent communication, influencing, negotiating, and decision-making skills?

Have you got strong interviewing skills, able to review reports, interpret and corroborate information, with an excellent attention to detail?

Are you well organised, able to prioritise and manage competing priorities delivering work to agreed deadlines and standards? If so, we would love to hear from you.

emh homes is part of emh, one of the largest and most successful providers of affordable housing and housing-related support services in the East Midlands.

We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946.

But there is more to our work than looking after your home. We also help create communities where you can feel safe and supported.

We do this by:

• Listening to your ideas and views about how you want our services to be delivered. No-one understands what matters most than you. Our resident groups let you have a say in how we manage your home and allows us to continually improve our services.


• Backing up our housing with a range of support services and sheltered housing for residents who need help to live securely and independently.


You must create an Indeed account before continuing to the company website to apply

Our package for this role includes:

• 39 days annual leave (including statutory days), increasing to 44 days with length of service.


• Social Housing Pension Scheme (your contributions are matched by emh up to 8%)


• Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)


• a wide range of training and development opportunities (we are an Investors in People accredited organisation)


• Company Sick Pay (increasing with length of service to six month's full pay, six month's half pay).


• Opportunities to work flexibly and from home, where the business need allows.