Waiting on staff

You will play one of the most important roles in ensuring that our customers are happy. You will be the face of The Watering Can to our customers and must be passionate about delivering the best experience possible.

Duties and Key Responsibilities

• Adhering to our customer journey.


• Providing excellent customer service.


• Seating and introduction to the dining.


• Taking orders in a timely fashion, anticipating and monitoring customers' needs.


• Ability to explain any item on the menu, including ingredients and allergens.


• Making recommendations to customers.


• General tidying of the café during quiet / closing times.
  
  Demonstrable waiting on experience.


• Excellent customer service skills.


• Excellent ability to read customers, their needs and wants.


• Engaging, friendly and approachable.


• Excellent communication skills.


• Knowledge of hygiene, food and safety standards and allergens.


Desirable

• Strong appreciation of top quality, locally sourced ingredients.


• Broad knowledge of food and drink.


• Alcohol licensing laws awareness., Full Service Servers: 2 years (required)